CLICK & COLLECT

How does Click & Collect work?

Choose your items, add them to your cart and select Click & Collect as the shipping method at checkout.

Select your store for pickup (Hervey Bay QLD, 4655 or Airlie Beach QLD, 4802) and enter the date you wish to collect your order.

Collect your order in store!

 

Is Click & Collect a FREE service?

Our Click & Collect service is FREE for all orders with no minimum purchase value.

 

What do I need to bring with me to pick up my Click & Collect order?

All you need with you to pick up your Click & Collect order is the confirmation email or SMS.

 

Can someone collect my Click & Collect order for me?

Family and friends are able to collect your order on your behalf, just ensure they bring a copy of the collection email or SMS.

 

Are all products available for Click & Collect?

Yes - all of our items are available for Click & Collect. A number of our Home Styling and Furniture pieces are strongly suggested for Click & Collect only due to damages that may occur during transport that is out of our control.

 

What if I need to change my collection date?

Can’t make your original collection date? We understand, life happens! Just email our team at support@vannigy.com to arrange an alternative day.

 

Where do I pick up my Click & Collect order?

You can pick up your Click & Collect order at the counter at either of our stores -  Hervey Bay QLD, 4655 or Airlie Beach QLD, 4802.

 

What time can I collect my order from the store?

Our Click & Collect time slot is 11am-4:30pm, Monday-Saturday and 11am-3:30pm on Sundays.